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Implicit Bias Training

Bias is an inclination or prejudice for or against one person or a group. Unconscious biases are feelings or prejudices we are not aware of that we have toward other people. Unconscious feelings, thoughts, or preconceived notions play a strong part in influencing our judgment of certain people and groups.

“Most of us believe that we are ethical and unbiased. We imagine we’re good decision makers, able to objectively size up individuals or a venture deal and reach a fair and rational conclusion that’s in our, and our organization’s best interest,” says Harvard University psychologist Mahzarin Banaji in the Harvard Business Review. But more than two decades of research confirms that in reality most of us fall woefully short of our inflated self-perception. The research over the last twenty years suggests that biases affect our behaviors and decision-making processes in numerous ways.

This training focuses on four pillars of bias:

Our Perceptions:

How we see people and perceive reality

Our Attitudes:

How we react toward certain people

Our Behaviors:

How receptive/friendly we are toward certain people

Our Attention:

Which aspects of a person we pay most attention to

Diversity Prime Training: A Model for Applying Diversity to Workplace Issues

This workshop fosters a lively dialogue with tools for identifying and applying culturally relevant information to workplace issues. Participants will learn to apply effective cultural concepts in establishing the worker-customer relationship; how to assess help-seeking behaviors; to assess strengths and needs; and how to apply a cultural framework to real staff and co-worker issues using a working definition of culture and diversity that goes beyond race and gender.

Participants will also learn the following skill sets:

  1. Non-verbal and para-verbal communications among cultural groups.
  2. The cornerstones of culture: values (that binds us to each other) and codes of conduct (the behaviors that accentuate the differences).
  3. Common errors people make when assessing culture, including stereotyping and ethnocentrism.

Additionally, participants come away with a working definition of and strategies to promote cultural competence.

Diversity, Equity and Inclusion Audits and Assessments

We collaborate with organizations using a process where you experience building an infrastructure that positions your organization for greater diversity, inclusion, and engagement in leadership and programming. Our partnership with you includes:

  • An assessment of gaps in fostering a culture of diversity and inclusion.
  • An objective and confidential review of policy, procedures and practices.
  • Providing D & I training options that might include foundational principles of awareness, understanding and application of diversity and inclusion, including common errors made when assessing culture.
  • Providing advice and consultation to guide the organization forward in D & I planning and ongoing initiatives.
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Contact us for a complimentary 30-minute consultation.